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Articles

  • Enable the Modern Theme in ACRM Web

    Overview  The existing CRM.Web update theme is considered dated. Consequently, a new modern theme has been introduced to align with the current corporate brand standards.  This guide provides instruct...

  • Set Up the ACRM Microsoft Graph Connector for Microsoft 365 Synchronization

    Overview This article explains how to configure update.connector.graph to synchronize Microsoft 365 (Exchange Online) data with Aurea CRM using Microsoft Graph. This is the recommended approach for Mi...

  • Configure Single Sign-On (SSO) for CRM.Web Using Azure AD and Google OAuth

    Overview  This article provides a step-by-step guide for configuring Single Sign-On (SSO) in Aurea CRM.Web using Microsoft Azure AD and Google OAuth. It outlines the prerequisites, including required ...

  • ACRM Setup Guide: SMTP with OAuth 2.0 for Office 365 - CRM Version 15.24

    With Microsoft planning to retire Basic Authentication for Exchange Online SMTP on October 1, 2025, Aurea CRM has introduced full support for SMTP with OAuth 2.0 in version 15.24. This shift is essent...

  • SMTP with OAuth 2.0 for Office 365 - Setup Guide

    Overview Microsoft will retire Basic Authentication for Exchange Online SMTP on October 1st, 2025. After that, ACRM will need to use modern authentication to continue sending email through Office 365....

  • The Notification Service

    SummaryThe Notification Service Question/Problem DescriptionThis article describes the notification service in update.CRM web. Environmentupdate.CRM web 8.x Resolution The notification service provide...

  • Customizing Chart Colors and Series Names

    This article provides guidance on how to customize chart colors and define series names in the FusionCharts configuration within Aurea CRM. This is particularly useful for users who want to assign fix...

  • ACRM Office 365 Setup

    To allow the ACRM Exchange Connector access to mailboxes in Office 365, follow these steps:   Step 0: Pre-requisites The administrative user (App owner) needs a Microsoft basic license and a mailbox. ...