Public Articles

• ACRM/CRM.web: Show Custom Fields in a One-Off Document Upload Dialog Using a Custom <code>expandName</code>

  Overview In ACRM/CRM.web, a one-off custom document upload action may still open with the default upload dialog configuration (for example, logs show expandName:D1.Upload) even when a custom expand/fi...

• ACRM Format XML “cat” Attributes Show 0 or Unexpected Values (DataModel / TenantRight)

  Contents Overview Recommended Approach Tenant-Specific Visibility Validation Frequently Asked Questions Overview When exporting or serializing Aurea CRM (ACRM) format definitions (for example, DataMod...

• Fix: ACRM 15.25.2 Word (VSTO) Office Add-In Installation Fails with Manifest Download/Access Error

  Contents Overview Solution Validation Frequently Asked Questions Overview In ACRM 15.25.2, installing the Office Add-In (Word VSTO add-in) may abort in the Microsoft Office Customization Installer (Ge...

• CRM.win: Search Opens a Linked Child (C0xy) Record Without Switching the Active Company (FI) Context

  Overview In the CRM.win Windows client, running a search from a linked/custom dependent child info area (for example, a C0xy table under Company/FI) may open the matching child record but not switch t...

• ACRM Windows/IIS SSO Logs In Inactive or Wrong Account (Duplicate Windows Domain/User Mapping)

  Table of Contents Overview Solution Troubleshooting & Investigation Supported Remediation / Best Practice Verification (Post-fix Checks) Frequently Asked Questions Overview In Aurea CRM (ACRM) 15.25.2...

• Aurea CRM: DOCX Template Saves as .DOC When Using “Connection with Word Processor” (Auto-Save/Background)

  Contents Overview Solution Verification Frequently Asked Questions Overview When generating documents using Connection with Word Processor (configured in CRM.win and triggered from CRM.web), the saved...

• Prevent Camera Photos from Being Cropped to a Square in CRMpad Legacy 5.0.2

  Overview In CRMpad Legacy 5.0.2, photos taken or uploaded directly from the device camera inside CRM.pad (iPad) may be automatically cropped to a square. This behavior is controlled by a CRM.designer ...

• Aurea CRM Interface 15.25.2: Windows Domain (SingleLogin) Authentication Fails with 10043 / Err: -13

  Contents Overview Solution Frequently Asked Questions Overview After upgrading Aurea CRM Interface to 15.25.2 (example build: 15.25.2.3174), authentication using Windows domain / Windows username can ...

• CRM.web Shows “Unexpected” History (H0) Entries Under Generated Tables (AureaCRM 15.24)

  Contents Overview Solution (How to Explain and Audit the H0 Entries) Validation (How to Confirm You’re Done) Frequently Asked Questions Overview In AureaCRM (reported on version 15.24), CRM.web may sh...

• Aurea CRM 15.25.2: CRM Web Fails to Start with “DLL version mismatch error” (Fixed in 15.25.6+)

  Overview After installing or upgrading to Aurea CRM 15.25.2 (Windows setup → Web setup), CRM Web may fail immediately on startup with a reported DLL version mismatch error. This behavior was confirmed...