It is possible in ACRM to configure password requirements in different ways, tailoring these to suit your company policies. This is done at the Station level, by modifying the relevant elements of the Station Configuration Info Area.
Changing password settings
To modify the password requirements, you will need to update the Password Security settings of the aforementioned Info Area. This can be done in one of two ways:
- In the Rights module, under Station configuration > Password for the particular Station:
- In CRM.web, under the relevant menu item. The exact location will depend on how the system has been configured, but will usually be somewhere under the Administration or Settings menu:
The options available to modify the password requirements are self-explanatory and are developed in the manual article on Password Security. It is worth mentioning that user-specific settings can be specified in the Password Settings configuration for any Rep, and will take precedence over general requirements.
Handling user Login Configuration
Finally, please be aware that most functions relating to Login Configuration, including the ability to manually set a password for a user, require that they reset their password, or limit their access to a certain module, are handled in a different area of the product. Please refer to the article on Configuring Logins for CRM.win, or its CRM.web equivalent.
To find more information about this feature, please refer to the Password Security section in the online manuals. You can always find the product documentation specific to your particular version of ACRM in the WORX Portal.