Overview

You have deployed ACRM and are trying to establish a connection using CRM.pad in a client machine. You have checked that all other requisites are met, but seem unable to connect to the server when trying to register using the correct string.

Information

One of the reasons the server has been observed not to correctly register in CRM.pad when using the correct connection string is a potential version mismatch. To resolve this, please ensure that the latest CRM.pad version of the app is being used. You can always obtain the latest release of the CRM.pad app in the App Store.

If the problem persists after downloading and installing the latest CRM.pad version, please raise a ticket detailing the problem you are experiencing, including the exact connection string and CRM.pad version that you are using, and our Support agents will ensure that the issue is appropriately addressed.